Shipping policy

Last updated: July 2, 2026

All orders are processed within 24 hours (business days) of being placed. You will receive a confirmation email with tracking as soon as your order ships. Every parcel we send is tracked, door to door.

United States

  • Standard shipping — FREE (limited-time offer) on every order, with no minimum. Estimated delivery: 5–10 business days after dispatch.
  • Express shipping — $75.00. Priority handling and expedited carrier service. Estimated delivery: 2–4 business days after dispatch.

We ship to all 50 states, U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), and APO/FPO/DPO military addresses.

International — priority destinations

We ship to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom.

Shipping for these destinations is handled by USPS, DHL Express, or FedEx. The exact rate is calculated live by the carrier at checkout based on your address and the weight of your order. Typical delivery time is 7–15 business days after dispatch.

Rest of the world

All other countries are served by DHL Express or FedEx, with rates calculated at checkout. Typical delivery time is 10–20 business days after dispatch, depending on destination and customs processing.

Customs, duties & taxes

International orders may be subject to import duties, taxes, or customs fees levied by the destination country. These charges are determined by your local customs authority, are not included in our prices or shipping charges, and are the responsibility of the customer. Nexalift has no control over these charges and cannot predict their amount.

Order tracking

Every order includes tracking. Your tracking link is emailed when the order ships and typically becomes active within 24–48 hours of dispatch.

Address changes & cancellations

Need to fix an address or cancel? Email us at contact@nexalift.store as soon as possible. We can usually make changes before the order is processed — once a parcel has shipped, we are unable to redirect it.

Delayed, lost, or damaged parcels

If your tracking hasn't updated for more than 7 days, or your order arrives damaged, contact us at contact@nexalift.store with your order number and (for damage) photos. We will investigate with the carrier and arrange a replacement or refund where appropriate — you will not be left out of pocket for a parcel that never arrives.

Questions?

We're here any day of the week at contact@nexalift.store.